Shipping Policy

UPS does not ship to PO boxes.

Chocolate and heat do not get along.

Please choose the shipping rate that best suits your needs. If your package is headed to a warm climate consider adding a "warm weather packing kit" to your order and select two-day shipping. This will ensure your order arrives in good shape. Papas Candies is not responsible for candy that's arrived melted due to choosing the incorrect shipping speed or not adding a "warm weather packing kit."

Orders will be shipped as soon as possible. We are currently filling and shipping order within one business day. However, orders placed Thursday through Sunday and/or orders placed containing chocolate and/or cold packs will likely not be shipped until Monday.

Sometimes packages get damaged in transit.

We do our best to pack your order with care to make it to your doorstop safely. However, once candy departs our facility we have no control over how the order is handled. Papas Candies is not responsible for any damaged shipments from the carrier.

Larger orders over 12 lbs. may be split into multiple shipments.

We currently ship to the contiguous United States only.